Introducing the Voice Agent Builder: Enterprise-Grade AI, Built for Reality

Handling real-world customer calls is notoriously difficult. Standard AI models often crumble under the pressure of low-quality telephony audio, heavy background noise, regional accents, and the unpredictable nature of human conversation—where callers interrupt, shift topics mid-sentence, and navigate complex, multi-tool workflows.

To solve this, we are proud to introduce the Voice Agent Builder, powered by Grok Voice.

Built for Real-World Complexity

Unlike models tested in sterile environments, Grok Voice was trained on the toughest, most challenging calls we could find. We utilize the $\tau$-voice Bench to measure agent performance under punishing real-world conditions, ensuring your AI can handle the chaos of a live interaction with ease and precision.

From Zero to Agent in Two Minutes

We believe powerful technology should be accessible. You can deploy a fully functional voice agent in approximately two minutes:

1. Define the Flow: Write a plain-language description of how you want the call to proceed.

2. Attach Resources: Provide your documents, specific tools, and safety guardrails.

3. Launch: Your agent is ready to engage.

Intelligence That Understands Your Business

Our agents do not just follow scripts; they reason in real-time. By utilizing a sophisticated prompt-based architecture, the agent can navigate ambiguous requests and adhere to complex, long-form instructions.

• Knowledge Base Integration: Your agent learns from your proprietary data. Upload documents in virtually any format—including Markdown, Word, PowerPoint, Excel, JSON, and more.

• Centralized Collections: Organize your policy manuals, product specifications, and internal runbooks into collections. Share these across multiple agents to ensure consistency without the need to duplicate information.

Moving Beyond Conversation: Taking Action

A truly effective agent must do more than talk—it must resolve issues. Our Tools and Connectors allow your agent to interact directly with your existing tech stack:

• Calendar & Scheduling: Seamlessly book appointments via Google or Outlook Calendar and trigger automatic email confirmations.

• System Integration: Use API requests to verify order statuses, issue refunds, or query internal databases.

• External Knowledge: When internal data isn’t enough, agents can leverage web and X search to retrieve real-time public information.

• Workflow Management: Manage tasks and tickets directly in platforms like Linear or Notion, while pulling reference files from Google Drive or OneDrive.

Human-in-the-Loop Transparency

We prioritize control and collaboration. If a situation requires a human touch, the agent can seamlessly transfer the call to your team. Furthermore, the agent provides real-time notifications throughout the interaction, allowing your staff to monitor progress, review actions taken, and step in exactly when needed.

Once the goal is reached, the agent concludes the call cleanly, ensuring a professional experience from start to finish.